We were contacted by this Defiance, MO homeowner after they noticed water spots on their ceiling. The spots were discovered on the bathroom ceiling. The wet spots had appeared and dried several times and were becoming yellow and moldy. The customer knew that the problem was not going to get better. They had a 17-year-old roof and was worried about having to buy a new roof.
We went out and did a full inspection on the roof, in the house, and in the attic. We determined that the leak was coming from a bad pipe flashing in the bathroom. It was not a major problem by any means. The repair was simple and inexpensive. The homeowner did have another problem though. The roof was an old three tab shingle and was nearly completely expired. During our inspection, we also found hail damage on the roof and to the soft metal components. We believed that there was enough damage from hail to warrant the insurance company paying for the replacement of a new roof. The homeowner made the claim and we met the insurance companies damage adjuster onsite for their inspection. The insurance adjuster agreed with our findings and we were able to replace the roof as well! The customer loves their new roof and is so happy about the process.
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